Responsible for all company correspondence including official and non- official letters, Faxes and E-mails.
Collecting all faxes and dividing them into categories and easy to be reached by proper filling.
Receiving visitors to office, showing a proper hospitality and respond to their needs.
Handling all telephone calls with a professional manner to make sure that all customers’ requirements are fulfilled on time, including transferring customers notice to the related person.Responding to customer inquiries and complaints after coordination with related departments and following up company long term missions
Developing and implementing new administrative system to smooth work flow when needed.
Following up the administrative work of other branches.
Establishing, implementing and following a categorized, organized and up-to-date filling system , Initiates and assumes responsibility for developing and maintaining the records system required by the office.
Dealing with customers in different matters.
Making a weekly and daily collectors plan to make sure that all company dues collected in time.
Supervises and coordinates the work of subordinate and other staff, including reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance and developing solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal discipline
Arranging meetings, conferences, seminars and exhibitions procedure.
Product delivery to customers and application department with proper delivery methods.
Booking air tickets internationally and locally , Preparing the hotel accommodation booking for the managers and all staff members according to the business needs
Reviewing courier invoices and follow-up the payments process with the accounting department
Maintain inventory of office supplies, paper and other materials and reorder as necessary, within budgetary guidelines.
Finalize and follow-up (the business cards, brochures, advertising, …etc) printing and all related company stamps
Ensure cleanliness, organization and professional appearance of office facilities.
Perform other tasks assigned by the direct manager which include but not limited to the above mentioned duties
Responsible for all candidates interviewing database (saving, filtering, categorizing, updating) in order to be easy to reach anytime.
Overseeing the recruitment process of new staff, sometimes including training.
Collecting and maintaining sales reports filled and updated.
Responsible for maintenance of office equipment and furniture
Maintain mailing lists and facilitate scheduled mailings of brochures and other communications to customers and company staff